I have asked for my initial $399 to be returned but
just got stalling language about other options. I
will not send another $199 just to have my Word file
published by their system. I cannot understand a
company that is to print your input file (of your book)
doesn't have ready made software for any standard
input format but insists from the get-go that the file be
PDF which puts the burden on the author. But once I
did that, then I get an email that said that there
was a problem with the 'margins'. Is this a
flim flam thing? I will try to complain to AMAZON.COM
asap. I will not send god money after bad.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like:
Unclear system behavior.